This interview was originally featured in Tech For Equity Updates—a biweekly newsletter about Change Machine’s platform, including upcoming trainings, and insights from our community of practice. Subscribe today!

Jericho Road Episcopal Housing Initiative was founded in the aftermath of Hurricane Katrina in 2006 to provide housing for returning New Orleans residents. Since then, the organization has expanded to include Community Engagement, Vacant Land Management, and Workforce Development programs.
On COACH
[Shelby] I use the COACH section of the platform most frequently in my role. I find it especially useful to be able to enter in client’s data, set goals, and create an action plan for the next meeting. Setting out action steps for my client and I to work on makes it really easy to track progress over time.
On the value for practitioners
[Shelby] Using Change Machine’s platform made it easy for me to keep track of everything. I feel more confident working with clients using the platform, because I know what to expect from them, and they know what to expect from me.
I feel more confident working with clients using the platform, because I know what to expect from them, and they know what to expect from me.
On community trainings
[Kim] In addition to the expertise of Change Machine financial coaches, I was able to learn from my counterparts and hear what they are experiencing on the ground. This has helped continue peer relationships that were created before the pandemic, and develop new ones.
Shelby Pisarich is the Housing Sustainability Coordinator. In her role, Shelby works with clients starting their journey to first-time homeownership.
Kim Washington is the Director of Asset Management. Among her many roles, Kim also assists financial coaching and homebuyer clients.
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