Wednesday, February 17
3:00 PM EDT | 12:00 PM PDT
By the end of this session, practitioners will be able to:
–Coach customers to use their credit report to organize and prioritize debts that are directly impacting their financial goal(s).
–Provide coaching supports to customers around calling and speaking -and negotiating- with debt collectors.
–Support customers to identify a plan for resolving debt.
–Share tools and resources with customers that help them understand their rights under the Fair Debt Collection Practices Act.
Your training facilitator:
Manager of Training Initiatives