Join the Clinic for the second community training in a three-part series. During this one hour training, we will review the three components of Change Machine: LEARN, COACH, and SHARE. We will discuss how to use the platform to best engage our community of practice and find resources and tools for your customers. We’ll move through a mock coaching session to highlight how COACH can be used for customer engagement, data collection, and session structure.

This training is recommended for all Change Machine license holders and should be attended following “The Key to Coaching” introductory training session.

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