Change Matters: The Financial Clinic’s Customer Insights

—   See all media

Welcome to ChangeMatters. Our initiative will combine the richness of Change Machine’s customer data with more than a decade of experience in providing expert one-on-one financial coaching. Our goal is to leverage our wisdom—and our customers’ resiliency—to solve some of the most formative issues facing working poor Americans nationwide.

Today’s data-driven world has rendered all of us experts, policymakers, product innovators, and disruptors of long-held “best” practices. Time and again, data has been catalytic in understanding the true scope of a systemic problem, and the solutions needed for lasting change. When applied to the fields of economic inequality, poverty alleviation, and financial security, we seek to answer and adapt Sherlock Holmes’ age-old question for the Big Data era: In an era where it’s possible to collect data on, well, pretty much anything, how do we know if we’re asking the right questions?

View full report

Keep Reading