Oct 28, 2014

Change Machine Release 2.4

Posted by Saul Miller

Hi Change Machine Community!

We are so excited to share Change Machine Release 2.4 with you. This release includes updates in every part of Change Machine. The Learn section has been totally redesigned, there is a brand new Toolbox in Coach, and even Share has a fresh look!

It is available to all users as of Monday, October 27th, 2014. For those of you with Learn and Coach access, be sure to watch the training videos below to familiarize yourself with the changes. We look forward to hearing how you like the new release in the Change Machine Community Group.

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Mar 16, 2015

Change Machine Release 2.5

Posted by Saul Miller

Hi there Change Machine Community!

After a few quiet months of smaller maintenance releases, we are happy to share Release 2.5 with all of you. This most recent round of improvements focused on the COACH section of Change Machine.

The new release is available to all users as of Monday, March 16th, 2015. Please review the release details below. We look forward to hearing your feedback in the Change Machine Community Group. Just tag your comments with the topic "Release 2.5".

Like what you see but don't have Enterprise access yet? Contact us today at [email protected]ne.org to discuss a subscription upgrade.

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Jun 05, 2015

Change Machine Release 2.6

Posted by Saul Miller

Hi there Change Machine Community!

We're excited to share Change Machine Release 2.6 with all of you. This release will deliver a new level of tech support features and improvements to the COACH section of Change Machine. This is the first release in a series of five releases leading up to Change Machine's public launch in October.

The new release is available to all users on Monday, June 8th, 2015. Please review the release details below to familiarize yourself with the improvements. Register Here for a virtual Q&A event on Thursday, June 11th at 3pm ET.

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Jul 24, 2015

Change Machine Release 2.7

Posted by Saul Miller

Hi there Change Machine Community!

The Change Machine Help Center is here! Release 2.7 takes Change Machine technical support to a new level by introducing the Help Center and more. This is the second release in a series of five releases leading up to Change Machine's public launch in October.

The new release is available to all users on Monday, July 27th, 2015. Please review the release details below to familiarize yourself with the improvements.

Change Machine Release 2.7 Highlights

  • New Help Center: A dedicated site with instructional guides, how-to videos and upcoming community trainings.
  • Enhanced Customer Reporting: Managers can now easily measure customer asset balances, income, banking costs, credit score and total debt changes.
  • Clock Your Meetings: You can now keep track of time spent on the various sections in each meeting.
  • Enhancements and Bug Fixes: Improving Change Machine throughout the platform. Thanks for all of the feedback!
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Sep 07, 2015

Change Machine Release 2.8

Posted by Saul Miller

Hi there Change Machine Community!

The newest Change Machine release introduces a customized landing page for all users and new levels of customer tracking in COACH. It will be available on Monday, September 7th, 2015.

Change Machine Release 2.8 Highlights

  • Landing Page: A single location to easily access all the important features of Change Machine. Browse important announcements, complete lessons in LEARN, ask a question in SHARE, or create a new customer profile in COACH, all from one place!
  • Meeting Notes: Enter high level session notes for each meeting on the Meetings Tab in COACH.
  • Track Customer Referrals: Does your organization have referral partners? Organizations can now customize your list of referral partners in the Manager Portal and track customer referrals using the Referrals Tab in COACH.
  • Financial Capability Scale Survey: Change Machine has long had the FCS survey integrated into COACH. Now you can manually add a survey during any customer meeting and receive automatic prompts for follow-up surveys every three months.
  • New Manager Tools - Customer Baseline Reports: Measure and communicate the scale and impact of your programs by tracking changes to key customer financial metrics (asset balances, income, banking costs, credit scores and debt) in the Manager Portal.
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Jul 02, 2014

Exciting Coach Changes Released 6/26/2014

Posted by Saul Miller

Hey Everyone!

We are excited to share some big updates to the Coach section of Change Machine. There are updates to some areas you are familiar with and brand new interactive worksheets to use with your customers.  For those of you with Coach access, please watch the training videos to familiarize yourself with the updates.

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